Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and on time across Pakistan.

Delivery Coverage

We deliver to all major cities and most towns across Pakistan through trusted courier partners.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• Once your order has been dispatched, you will receive a tracking number via SMS, WhatsApp, or email.

Delivery Time

Estimated delivery times are:

• Major Cities: 2–4 business days

• Other Cities & Remote Areas: 3–7 business days

Delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

• Shipping charges are displayed at checkout before payment.

• Free shipping may be offered on selected orders or during promotional campaigns.

Cash on Delivery (COD)

Cash on Delivery is available for eligible locations. Please ensure someone is available to receive the order and make payment at the delivery address.

Order Tracking

Once your order has been shipped, a tracking number will be shared with you so you can monitor your shipment.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of receiving your package. Include your order number and photos of the damaged items so we can assist you promptly.

Order Changes & Cancellation

Orders may be modified or cancelled before they are dispatched. Once an order has been shipped, it cannot be cancelled.

Contact Us

If you have any questions about shipping or your order, please contact us through:

• Email: [ballipativenkatamahalakshmi@gmail.com]